General

WhatsApp us at 03004767167 or email info@princeaviation.com. Our team (led by CEO Shahzad Hussain) will guide you personally within minutes. Once confirmed, you receive e-tickets, hotel vouchers, and insurance documents instantly via email/WhatsApp.

We offer flexible & trusted options for your convenience: EasyPaisa / JazzCash Bank Transfer (all major Pakistani banks) Credit/Debit Cards (Visa, MasterCard) Easy Installments (via bank or partner finance) Cash on Office Visit (Lahore) No hidden charges — full transparency guaranteed.

Yes, in most cases. Flight ticket changes depend on airline policy (fees may apply). For Hajj/Umrah packages, hotel, or insurance, minor changes (name correction, date shift within allowed window) are possible with nominal fees. Major changes (e.g., full date change during peak Hajj season) may require re-booking. Contact us immediately — we handle it quickly and professionally.

We follow fair & Shariah-compliant policies: Flights: As per airline rules (partial/full refund possible). Umrah Packages: Full refund (minus processing fee) if cancelled 30+ days before departure; 50% refund 15–30 days; no refund within 15 days (due to visa/hotel commitments). Hajj Packages: Stricter due to limited quotas — detailed policy provided at booking. Insurance: Refund as per insurance provider terms. We always try our best to minimize your loss.

Yes! We provide attractive discounts for families (4+ persons), Islamic groups, madrasas, or corporate groups. The more people, the better the discount — up to 10–15% off on packages. Contact our team for a customized group quote.

Travel & Services Section

Flexible & customer-friendly: 30–50% advance at booking (secures visa/seat/hotel). Remaining balance 15–30 days before departure (or in easy installments). We accept partial payments via EasyPaisa/JazzCash to make it easier for you.

Yes — comprehensive travel insurance is included in all our Hajj/Umrah packages (or available separately). Coverage includes: Medical emergencies & hospitalization in Saudi Arabia Trip cancellation/interruption Lost baggage & passport Accidental death/dismemberment Peace of mind for you and your family.

Yes, name transfers are allowed in most cases (with airline/visa approval). A small admin fee applies. We handle the paperwork — just provide the new passenger details and ID copies.

All our Hajj/Umrah packages include 4–5 star (or budget) hotels near Haramain. You choose your category at booking (e.g., Azizia, Naseem, Pullman, Swissôtel). We confirm distance to Haram (walking/minutes) and provide real photos/videos. Private/family rooms available on request.

Basic requirements: Valid passport (6+ months validity) Recent passport-size photos (white background) CNIC copy We handle the full visa application — you just provide documents.